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About Services Housing Team Careers Blog Contact < Back Keyline Care - July 2023 News and Updates Lydia Potrykus 1 Aug 2023 Rainy skies this month, but there's no stopping us! Here's everything we've been up to in July at Keyline Care... Although the weather has not been the best, we all at Keyline Care have made the most of July! Our service users have been busy as usual, so let's take a look at everything they achieved this last month... JT was up to her usual adventures this month! She enjoyed a holiday, alongisde our wonderful staff, with Narla by her side of course. It's so important to us at Keyline that our service users feel that they can live life to the fullest, while still receiving the support they need and deserve; seeing JT having fun on her holiday is absolutely what we strive for. Looks like JT had a great time: exploring new places, trying out some water sports, and showing off her skills on the pool table. This was earlier in July, so she even managed to grab the last of the sun and clear skies! JT and staff also went on a fun day out to Twin Lakes, a local theme park. We hope everyone had an amazing time, and didn't get too dizzy on all those rides (Narla decided she wasn't in the mood for roller coasters that day...)! That's everything we've got to share July 2023 at Keyline Care! As always, thank you for taking the time to share the past month with us, and remember to follow us on Instagram and Facebook for regular news and updates. See you next month! Previous Next

About Services Housing Team Careers Blog Contact < Back Keyline Care - February 2023 News and Updates Lydia Potrykus 28 Feb 2023 Its hard to believe February is already over, here’s everything Keyline got up to in the second month of 2023... We’re already moving into the third month of 2023! The time has flown by and so far we’ve had a great year at Keyline Care. Head Office In January we announced our exciting property expansion into Nottingham, and we’re thrilled to say we already have a service user living in our Nottingham house receiving support from our wonderful care team. Here are some pictures of our stunning Nottingham property - you can find more on our website . Service Users February was a definitely a busy month for JT! She enjoyed her first fishing trip of the year alongside staff at Wymeswold Lakeside, getting some fresh air and spending time appreciating nature. JT also showed off her creativity whilst creating some beautiful henna tattoo designs, practiced her skills as a chef on pancake day cooking up some delicious Nutella pancakes and of course went on some lovely long walks with staff and Narla. Last but not least, JT made an amazing achievement in February by passing a dog grooming course with a merit, receiving her certificate and displaying it proudly with Narla by her side. What absolutely fantastic news, we’re so proud of JT! Even more creativity in February, this time from TW who got his first tattoo. A very expressive and unique design, what an exciting change! He also showed off his bravery making a scaled friend... Thank you for taking the time to check in with us here at Keyline Care. We’ve been so lucky this year so have such exciting news to share and so many achievements to be proud of from our service users. Here’s to another great month in March! You can keep up to date with the latest news from us on our Facebook , Instagram , website , or by subscribing to our quarterly newsletter (first edition coming at the end of next month!). Previous Next

About Services Housing Team Careers Blog Contact < Back Keyline Care - January 2023 News and Updates Lydia Potrykus 31 Jan 2023 All the updates you need from Keyline Care for January 2023! The first month of 2023 is over already, and it’s been a busy month as always for Keyline. We've got some exciting news to share this month, so let's get right to it! Starting off with some updates from head office: We started the month off with the exciting launch of our new website. Keyline have new management for our social media and marketing this year and the first big change was our brand new website design. If you haven’t already, take a look at our new website and explore all that Keyline has to offer! You can find out more about us on our homepage, learn about our services, and meet the team. We’re hoping that our new website will better represent our quickly growing business and provide a space where we can share news and updates - just like this one. Keyline are also delighted to announced that we have expanded our services into Nottingham! Until this year we have had several properties based solely in Loughborough, and have always had hopes to expand to further local areas. This expansion is so exciting for Keyline and such a great way for us to start 2023 - both our head office staff and support workers have worked hard to make this happen, and we can’t wait to see what opportunities come next. Keyline wouldn’t be Keyline without our wonderful service users and support workers, so here’s a selection of what they’ve been up to this month: In acknowledgment to #BlueMonday , we shared TW and Custard’s adventure to London late last year alongside Keyline staff. They were so brave to try new things, visiting a corgi cafe meet-up and taking in the sights. Who could ever be blue with Custard around? JT has had a busy January! She has been spending time in the garden, building a hutch for some bunny friends alongside staff and doing some gardening to plant flowers for her mum’s anniversary. She also went on a long walk with Narla and staff. Last but not least, EG and staff enjoyed a shopping trip! So, thats a wrap on January 2023! Its been a great month for Keyline staff and service users. We're looking forward to what the rest of 2023 has in store for Keyline - make sure to follow us on Facebook and Instagram , and subscribe to our newsletter, for all the latest updates. Previous Next

Providing at-home care for young people with a range of support needs. We can help with disability, mental health, autism, complex needs, and more. With 24hr, in-house support, starting at a 1:1 ratio. WE ARE AVAILABLE FOR EMERGENCY PLACEMENTS - CLICK HERE TO MAKE A REFERRAL About Services Housing Team Careers Blog Contact We empower our service users to live happy, independent, and purposeful lives Who Do We Help? At Keyline Care, our main goal is to provide the support and care you deserve. We all know life can be difficult at times, especially for those who require assistance in their day-to-day lives, which is why we pride ourselves on offering the most diligent and personalised care possible. We can offer support to service users of a variety of backgrounds, including those with Complex Needs, Learning Disabilities, Autism, Mental Illness, and many more who need careful and consistent support. We can provide 24-hour support, starting at a ratio of 1:1 and increasing to any support level required. All Keyline Care staff are trained in the necessary fields of practical and theoretical care, as well as receiving specific training pertaining to individual service users' needs. Independently Regulated Quality Assured What is Supported Living? Supported living allows service users to live independently, while keeping control over how and when they receive support. At Keyline Care, we can support to achieve any personal goal - for example, becoming an active member of the local community. Our flexible support is tailored to the needs of each individual. Whether you’re looking for a few hours a week, or more, together we co-create personalised support plans focusing on your interests, priorities and skills. From help with personal care needs and managing finances, to finding education, work or leisure activities – you decide. The type of support you receive is controlled by you. Positive Behavioural Support It can be hard to find the right setting for those living with behaviours that challenge, and even harder to find a provider that takes time to understand why the behaviours occur in the first place. At Keyline Care we will support the service user and their close network to establish behaviour patterns, remove barriers that restrict choice, and equip them with the skills to reduce/self-manage their own behaviours. Our support staff are committed to delivering our Positive Behavioural Support Strategy and are trained in accordance with the principles of the MAPA programme (now known as Crisis Prevention Institute). In order to manage challenging situations, our staff are trained in means of re-direction and physical intervention. Types of Accomodation Independent Living 1 You could choose to live independently in your own flat or house, with as much or as little support as you need. This could be in one of our established properties, or we can work with you and our housing partners to source a property that meets your needs. Shared Living 2 We can help you connect with other people who also want to live independently but aren’t yet ready to live alone. You will have your own space while benefiting from socialising with other like-minded people, sharing the communal spaces and the costs of household bills. We provide care and support in communal settings, from shared housing to larger purpose-built apartment buildings with communal facilities. Specialist Housing for Young People aged 16+ 3 Keyline Care are proud to support young people in their transition to adulthood. These are young people with learning disabilities and associated mental health needs, that cannot reside in children's residential homes for many different reasons. We support them in their own homes to reach their full potential with our specialist support staff who are highly trained to support their complex, emotional needs and behaviours that challenge. Our Homes

We are available for emergency placements - please fill out the form to make a referral. About Services Housing Team Careers Blog Contact Referral Form Supported Living Please fill out the form to make a referral - a member of our team will get back to you as soon as possible. Referral & Contact Form First name* Last name* Email* Phone Company name Position Message* Attachments Upload File Submit Alternatively, please find our contact details below for all referrals and professional enquiries: Phone: 0115 648 6713 Email: rebecca.wright@keylinecare.co.uk

WE ARE AVAILABLE FOR EMERGENCY PLACEMENTS - CLICK HERE TO MAKE A REFERRAL About Services Housing Team Careers Blog Contact With over 110 years of experience, our team brings a new energy to supported living Our Managing Director Rebecca is our managing director - she manages the business on a day-to-day basis, and is responsible for overseeing the development of the company. She discovered her passion for health and social care whilst volunteering in elderly residential homes at 16. She has over 17 years of experience in the social care sector, working with children and adults with a variety of support needs. The Head Office Team John Head of Operations John has 20 years experience in the care industry and has more recently worked at senior level for national providers. John brings a wealth of strategic operational knowledge to the team with a keen focus on maintaining high quality services and driving business growth John is our Head of Operations Julie HR & Recruitment After 19 years gaining clinical and administrative expertise in the NHS, Julie is returning to her dedicated social work focus on young people - the field where her heart truly lies Human Resources Alice Children's Manager Hi, I’m Alice, Registered Manager at Keyline Care. I’m dedicated to creating a safe, nurturing home where young people feel valued, encouraged, and inspired to work towards their futures. Children Services Corinna Children Services Caine Service Manager I'm Caine. With seven years of experience in the care sector, I've served as a Support Worker and Senior Support Worker in residential and supported living settings. I am eagerly pursuing the new challenge of becoming a Service Manager. Wallace House Loughborough Jamie Maintenance His duties include scheduling necessary maintenance, supervising the completion of maintenance work, and responding to any emergency maintenance needs our service users or staff may come across. Keyline Care’s Maintenance Tasks Joe Operations Manager Joe has worked within the care industry for 19 years, working in multiple roles, having started as a support worker. Joe specialises in working with those who have Autism, learning disabilities, mental health and challenging behaviours. Joe works with the ethos of "Nothing is impossible. Joe is our Operations Manager Sharon Service Manager From Support Worker in 2013, I quickly advanced to Area Team Leader overseeing 12 homes, then Registered Manager. My 12 years span Learning Disabilities, Challenging Behaviour, and Mental Health, ensuring high-quality, CQC-compliant care Service Manager Nottingham Roxanne Children's Manager Hello, I am Roxanne. I support children with complex needs, neurodiversity, and trauma. I use a trauma-informed approach to promote emotional safety, helping young people feel safe and build trust and belonging. Children Services Julie Referrals Officer I'm Julie Day, the new Referrals Officer for Keyline Care. I build strong partnerships to help individuals with complex needs find their perfect placement with us. Referrals, Placements, & Properties Brian Social Media and Marketing I elevate Keyline Care's brand as their Social Media and Marketing Manager, connecting with communities through engaging content, strategic design, and creative storytelling. Social Media, Marketing and Website Shane Maintenance His duties include scheduling necessary maintenance, supervising the completion of maintenance work, and responding to any emergency maintenance needs our service users or staff may come across. Keyline Care’s Maintenance Tasks Katie Head of HR CIPD Level 5 qualified, Katie leads on all people-related matters, bringing experience in HR strategy and operations. Katie is passionate about fostering a positive, inclusive work environment where wellbeing and compliance are prioritised. Katie is our Head of HR Krista Service Manager With over 12 years in care, Krista began at Keyline Care, progressing through various roles. Her dedication and deep understanding support individuals with learning disabilities, autism, mental health, and challenging behaviours. Service Manager Loughborough Lilly Service Manager Redfern House / Galloway House Joe Head of Finance Joe manages accounts and staff payroll, supports teams with financial planning and ensures the smooth running of day-to-day finance operations. He brings extensive experience from working in finance and holds AAT qualifications. Joe is Head of Finance Neil Head of Maintenance His duties include scheduling necessary maintenance, supervising the completion of maintenance work, and responding to any emergency maintenance needs our service users or staff may come across. Keyline Care’s maintenance tasks Steve Maintenance His duties include scheduling necessary maintenance, supervising the completion of maintenance work, and responding to any emergency maintenance needs our service users or staff may come across. Keyline Care’s Maintenance Tasks Careers

Meet the people who make it all happen. We see big potential in every moment and care deeply about what we do every day. At Keyline Care we ensure that, at all levels of operation, our staff are upholding a high standard of care and commitment. We implement consistent training, to ensure that our staff are performing to the best of their ability. Our leadership team possess extensive experience in the care industry and set a great example for the rest of the team. Get to know us all below! Rebecca is our managing director - she manages the business on a day-to-day basis, and is responsible for overseeing the development of the company. She discovered her passion for health and social care whilst volunteering in elderly residential homes at 16. She has over 14 years of experience in the social care sector, working with children and adults with a variety of support needs. Meet our Managing Director. "I am extremely proud of the hard working and dedicated team we have delivering outstanding care to our service users and I am looking forward to what Keyline holds in the future!” We're a pretty great team, if we do say so ourselves... Meet the Team Anchor 1 Dan Director of Finance He has over 7 years of experience working in finance within the care sector. As head of finance for Keyline Care, Dan's main responsibilities include: liaising with local authorities, budgeting, payroll and monthly performance reports. Dan is responsible for incoming and outgoing finances. Krista Home Operations Support Manager She has over 9 years of experience in the care industry. Krista joined Keyline in 2020 and has worked her way up from being a support worker to her current position, where she is responsible for overseeing operations at some of our homes. Krista is one of our Home Operations Support Managers. Keera Executive Personal Assistant She assists in day-to-day administrative tasks to allow for optimal time-management for our team. Keera has expert experience in marketing and public relations, previously working for big brands. Keera is PA to our Managing Director and Head of Operations. Danielle Director of Operations She has extensive experience in the care industry, working in multiple roles having started as a support worker. Danielle specialises in working with those who have learning disabilities, mental health, autism and challenging behaviours. Danielle is our Director of Operations. Britney Home Operations Support Manager She started her career at 16, working as a support worker in residential care. Since joining Keyline, Britney has worked her way up from support worker to her current role, where she is responsible for overseeing operations at some of our homes. Britney is one of our Home Operation Support Managers. Lydia Social Media and Marketing They create content for our Instagram and Facebook pages, design marketing materials, and also maintain our website. Lydia has previously worked as a social media officer and has a variety of media experience. Lydia is responsible for updating our social media and website. Sharon Operations Support Manager She has over 9 years of experience working in the care industry. Sharon has the expert knowledge of CQC regulations needed to ensure our services are reaching a high standard. Sharon is responsible for developing and supporting our care services. Marie Training and Recruitment Manager She is responsible for recruiting new starters and ensuring all staff are fully trained in line with CQC guidance. She has over 9 years of experience in the care industry, working her way up from being a support worker to previously managing a residential home. Marie is our Training and Recruitment Manager. Neil Head of Maintenance His duties include scheduling necessary maintenance, supervising the completion of maintenance work, and responding to any emergency maintenance needs our service users’ or staff may come across. Neil is responsible for overseeing Keyline Care’s maintenance tasks.